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A leading public sector bank
The bank was facing constraints in closing the expired letter of credits and bank guarantees in the core banking system within the stipulated time. The process was performed manually after office hours and was highly error prone.
Datamatics implemented Robotic Process Automation solution powered by TruBot, which validated the details between an Excel dump and the core banking system. Subsequently, the bot followed a pre-programmed process to close the LG/BG in the core banking system across multiple touch points.
Reduction in TAT
OpEx savings p.a.
Savings in terms of efforts
Improvement in process efficiency
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.