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The bank wanted to eliminate the errors that were creeping in the cash flow management process. They used a manual updation process which was highly error prone. The bank had to achieve real-time data synchronization between their CRM and Murex system.
Datamatics implemented Robotic Process Automation (TruBot) that comprised of multiple stages. The bot downloaded data extract from the CRM and the pre-dump data from Murex. Subsequently, the bot updated the CRM extract in Murex through multiple touch points followed by a thorough auto-validation and auto-reconciliation.
Achieved high accuracy in data updation
Savings in licensing fees
Reduction in turnaround time
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.