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A leading private sector bank automates a statutory compliance process

Client

A leading private sector bank in India


Industry 

BFS


Region

India

10

Challenges

The CERSAI process was a tedious and time consuming process, wherein the bank had to manually update the details of each mortgage case in a third party / government system. The long cycle time was resulting in low productivity and high overhead cost. 

Solution

Datamatics implemented Robotic Process Automation (RPA) solution based on a multi-bot architecture. The bots logged in to the core banking system to download the details for mortgage cases. Subsequently, they logged in to the government website to update the data from Excel in to a minimum of 20 fields each on 7 tabs.

Impact

annual-report

10 mins

For updation of each mortgage case

annual-report

92%

Improvement in turnaround time