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RPA in Banking Case Study
Case Study

A leading private sector bank automates a statutory compliance process

Client

A leading private sector bank in India

Industry

BFS
RPA for Banking Case Study

Challenges

The CERSAI process was a tedious and time consuming process, wherein the bank had to manually update the details of each mortgage case in a third party / government system. The long cycle time was resulting in low productivity and high overhead cost.

Solution

Datamatics implemented Robotic Process Automation (RPA) solution based on a multi-bot architecture. The bots logged in to the core banking system to download the details for mortgage cases. Subsequently, they logged in to the government website to update the data from Excel in to a minimum of 20 fields each on 7 tabs.

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Impacts
10 mins For updation of each mortgage case

10 mins

For updation of each mortgage case
92% Improvement in turnaround time

92%

Improvement in turnaround time

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