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Specialized provider of Premier List of Local Government Officials
Government & Public Services
The client provides a Premier List of Local Government Officials (over 250k +) across 50 states of US. Datamatics had an existing and long standing (10+ years) operational relationship with the client.
The client approached Datamatics Consulting wing to seek process consulting for achieving following objectives: Increasing operational productivity, Simultaneously improving data accuracy and Enabling product expansion without adding new headcount.
Datamatics did a detailed process examining & stakeholder interviews (client as well as operations team) enabled a deep understanding of the inefficiencies and challenges in the current operations. Datamatics extended its support to drive and oversee the implementation of recommendations to successfully realize the targeted gains
After a thorough process examination, Datamatics gave a few recommendations to the client which included a mix of changes to process, system simplification and new technology solutions. A roadmap considering ease of implementation, complexity and order of implementation was also provided.
Improvement in overall productivity with process simplification and removing inefficiencies.
Increased by identifying Key digital solutions and changes
Scaling up of operations by designing a new operating model with only 10% increase in headcount
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.