Process Reengineering for Scalability & Quality Improvement

Solution

Datamatics did a detailed process examining & stakeholder interviews (client as well as operations team) enabled a deep understanding of the inefficiencies and challenges in the current operations. Datamatics extended its support to drive and oversee the implementation of recommendations to successfully realize the targeted gains

After a thorough process examination, Datamatics gave a few recommendations to the client which included a mix of changes to process, system simplification and new technology solutions. A roadmap considering ease of implementation, complexity and order of implementation was also provided.