Solution
Datamatics team of consultants conducted a detailed study of current processes that were largely undocumented.
Close interaction with the users and process owners to understand the current i.e. ‘AS-IS’ processes led to defining KPI’s and detailing a Target Process in a paper-less (eCabinet) model.
The technical consultation covered the following topics:
- Detailed functional design
- Scenarios of testing and acceptance of the system
- The System acceptance criteria
- Security design details (based on global best practices)
Datamatics successfully launched the system in July 2019