The Challenge: Inefficient Configuration Process
The client, a leading provider of industrial automation solutions, faced significant challenges in navigating and selecting from a vast catalog of thousands of products to meet specific industrial application requirements. The process was cumbersome and time-consuming, causing delays in decision-making and inefficiencies in the procurement cycle. This challenge was particularly felt by the Chief Information Officer (CIO), who was struggling to maintain system integration across various departments, leading to poor visibility and fragmented communication.
Additionally, the Chief Financial Officer (CFO) faced difficulties in managing the budgeting and resource allocation due to the lack of a streamlined approach for selecting and configuring the right products. The CHRO also felt the strain, as the lack of efficiency led to increased workloads and decreased employee satisfaction.
To address these issues, the client sought a solution in the form of an industrial design application that would simplify product selection and configuration. This application needed to be intuitive, enabling teams to easily browse, configure, and select products while understanding their individual benefits. The goal was to reduce operational delays, improve collaboration, and enhance decision-making, ultimately streamlining the entire process from design to implementation.
