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Case Study

GP Automate Achieves High Operational Excellence, Revolutionizing Healthcare Efficiency with Datamatics TruBot RPA


GP Automate is dedicated to transforming primary care through automation, with a mission to give valuable time back to General Practice teams. The automation solutions of GP Automate are meticulously crafted by GPs, for GPs, ensuring that the technology is tailored precisely to the needs of the healthcare professionals.


Health Technologies


GP Automate was founded to develop a solution to automate work across general practice, which would not only alleviate the burden of general practitioners but ideally transform the industry by utilising the software across other GP practices in other parts of the country.

The practice was struggling with staff understanding and over-utilization, leading to increased costs. These costs led to a significant increase in the expenses and as a result, affected GP Automate’s net profit. The team at GP Automate saw automation as a potential solution to relieving, mundane repetitive tasks and freeing up valuable human resources to focus on more important activities.


Datamatics provided a tailored automation solution for GP Automate, which addressed the unique challenges faced by the NHS. The Datamatics TruBot RPA implementation showcased a scalable and cost-effective approach, addressing the financial constraints prevalent in the healthcare sector.

The collaboration fostered a transparent relationship, enabling a smooth transition to development. High standards, coupled with exceptional support from Team Datamatics, empowered GP Automate to create a scalable NHS primary care solution, automating critical processes like lab reports and patient management. Datamatics' TruBot freed up valuable healthcare time, allowing top-notch medical care delivery. GP Automate looks forward to leveraging Datamatics' AI in TruBot for further automation enhancements in the industry of NHS in the UK.



Increase Operational Efficiency

Reduced 870 clinical hours, streamlining processes for 1 million patients, handling 68,000 lab reports.


Enhanced Precision and Reliability

Ensured 100% accurate patient data

Reduced Manual Efforts, Enhanced cost-efficiency.


Improved Patient engagement

Increased appointment turnout

Customer Testimonial

"Datamatics has been an excellent partner in this solution that is continually developing and growing, and we look forward to utilizing the artificial intelligence that they have built into a Datamatics TruBot to further enhance automation within our industry of the NHS in the UK."

Screenshot 2023-09-26 144050-1

Joe Moloughney
CIO, OneTouch Direct

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