TruFare, an end-to-end automated fare collection (AFC) system for rapid transit systems
Drive leaner operations and reduce risks associated with handling cash and infection due to contagions through AFC solutions
Manage heavy footfall and eliminate revenue leakage resulting from ferrying large volumes of passengers
Ensure a highly scalable architecture capable of handling concurrent, high travel loads
Ensure a contactless multi-modal travel experience
Revenue Assurance through cash flow automation and contactless payment modes even during pandemics
Future proof and fully integrate contactless digital payment systems, such as open-loop contactless prepaid cards and NFC-enabled contactless mobile payments, with the multi-modal state transport systems
Leverage the mobile and contactless ticketing for building smart city transportation framework
Enable customers to adopt ‘mobile first’ approach for enhanced customer experience and rebuild operating models
Offer differentiated and human centric digital experience as well as life time value to customers with wearable technology, connected devices, and connected digital experiences
Scale the digital maturity curve faster and improve speed to market with pre-built digital frameworks
Enhance your business by gaining insights and informed decisions through a better understanding of your consumers' needs and wants, their purchase behavior and path-to-purchase journeys across both digital and offline touchpoints.
Conduct Secondary Research around global trends and macro-economic parameters
Perform end-to-end customized research & intelligence around Competition, Consumer & Market trends right from survey programming, data collection and data processing to insights, analytics, reports and dashboards
Build advance analytics models, such as cash flow analytics, inventory optimization, shipping route optimization, demand forecasting, operations/ employee cost optimization, etc.
Improve customer experience with superior customer interactions across the various touchpoints. Omnichannel customer management solutions provides consistent and effective customer support to enhance their satisfaction and loyalty
Leverage state of the art digital customer management solutions like AI/ ML based chatbots, Auto IVR, RPA, NLP, deep analytics, etc. for strategic competitive advantage
Build customer management solutions, such as customer service, order taking, online support, post sale support, collections, rebates/ refunds, credit expansion, etc.
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.
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