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Smart Solutions For Smart Cities
Transportation keeps cities and people on the move. Efficient public transit support systems are critical for economies to thrive and grow. Be it using data to allocate infrastructure spends, smart technologies to collect tolls, internet of things to take corrective and preventive actions, or analytics-based intelligent routing to ease decongestion, Smart Cities are increasingly using digital technologies to develop transportation solutions.
Datamatics helps transport authorities and companies use digital platforms and technologies to improve transit ridership experience while delivering greater operational efficiency and safety through contactless ticketing and payment modes. Datamatics provides comprehensive engineering, mobility, and analytics solutions to the mass transport industry. Its innovative and flexible engagement models give customers the ability to scale operations on demand. This has helped them contain costs, fool-proof revenue assurance, improve service quality and reduce time-to-market.
In keeping with evolving times, Datamatics enables transport providers and state authorities to institutionalize contactless digital payments through contactless prepaid cards and near field communication (NFC) enabled mobile payments for smart cities.
TruFare, an end-to-end automated fare collection (AFC) system for rapid transit systems
Drive leaner operations and reduce risks associated with handling cash and infection due to contagions through AFC solutions
Manage heavy footfall and eliminate revenue leakage resulting from ferrying large volumes of passengers
Ensure a highly scalable architecture capable of handling concurrent, high travel loads
Ensure a contactless multi-modal travel experience
Revenue Assurance through cash flow automation and contactless payment modes even during pandemics
Future proof and fully integrate contactless digital payment systems, such as open-loop contactless prepaid cards and NFC-enabled contactless mobile payments, with the multi-modal state transport systems
Leverage the mobile and contactless ticketing for building smart city transportation framework
Enable customers to adopt ‘mobile first’ approach for enhanced customer experience and rebuild operating models
Offer differentiated and human centric digital experience as well as life time value to customers with wearable technology, connected devices, and connected digital experiences
Scale the digital maturity curve faster and improve speed to market with pre-built digital frameworks
Enhance your business by gaining insights and informed decisions through a better understanding of your consumers' needs and wants, their purchase behavior and path-to-purchase journeys across both digital and offline touchpoints.
Conduct Secondary Research around global trends and macro-economic parameters
Perform end-to-end customized research & intelligence around Competition, Consumer & Market trends right from survey programming, data collection and data processing to insights, analytics, reports and dashboards
Build advance analytics models, such as cash flow analytics, inventory optimization, shipping route optimization, demand forecasting, operations/ employee cost optimization, etc.
Improve customer experience with superior customer interactions across the various touchpoints. Omnichannel customer management solutions provides consistent and effective customer support to enhance their satisfaction and loyalty
Leverage state of the art digital customer management solutions like AI/ ML based chatbots, Auto IVR, RPA, NLP, deep analytics, etc. for strategic competitive advantage
Build customer management solutions, such as customer service, order taking, online support, post sale support, collections, rebates/ refunds, credit expansion, etc.
Datamatics TruFare is an AFC system. It is highly scalable, secure, and reliable cloud-based automatic fare collection system. It is ideally suited for urban transport systems, such as metro-rail, mono-rail, public transport, etc., or places of high footfall, such as automated parking lots, gala fairs, amusement parks, theme parks, recreational smart city joints, etc.
Datamatics TruFare allows the Transportation industry to manage and mitigate high volumes of footfall without any revenue leak in a highly responsive manner without degradation of the user experience. The system is highly future-proof and can be easily integrated with new technologies and fare media, such as open loop, EMV open loop, QR code, NFC, etc.
Multi-modal transit allows to use the same digital fare media for booking a connected journey across two transit points through different travel mediums, such as mono-rail, public transport, water-ways or steamers, and last mile journey with a two- or three-wheeler transport.
The “One-nation One-card” paradigm is using the same smart card for payment of transport fares, utility bills, purchases at mom and pop stores as well as malls, parking lots, amusement parks, so on and so forth.
The Datamatics TruFare genre of Mobile and Contactless Ticketing solutions is of high relevance during outbreaks of contagious disease. When the transport agencies suspend the fare collection in cash as per statutory mandates resulting in revenue losses, the Mobile and Contactless Ticketing not only assures revenue collection but also offers reliable and scalable solution to suit an ever expanding transport infrastructure. It is a highly sustainable and future-proof AFC model that supports multi-channel ticket issuance and revenue assurance.
The contemporary models of fare collection leave scope for improvement in the cash transaction flows and reconciliation often leaving gaps for revenue leak. The Datamatics TruFare Mobile and Contactless Ticketing solution allows cash flow automation, which enables better budgeting, planning, and predictability. The solution is highly customizable to suit the requirements from small to large transit agencies through a multi-modal paradigm.
Near Field Communication or NFC allows for communication between two devices over a short distance, say 4.0 to 5.0 cms. The Datamatics TruFare is NFC enabled payment solution allowing payments between a smart phone and a NFC reader.