Omni channel is the new buzzword as retailers seek to offer a seamless shopping experience across multiple formats and stores – physical, kiosk, online and mobile apps. Datamatics’ state-of-the-art retail and e-commerce solutions helps companies unify the customer experience regardless of the touch point.
With Datamatics solutions introduce new channels quickly, improve merchandising, personalize offers, minimize operational costs and maximize revenues across touch points.
Datamatics enables retailers to cross-sell and up-sell products through strategically aligned Beacon systems throughout the retail store as well as telecom-enabled SMS-alerts in ring-fenced geographically dispersed areas. Through a smart use of purchasing history along with pattern mining, advanced analytics, and artificial intelligence / machine learning (AI / ML) algorithms, Datamatics also enables its retail and ecommerce customers to position bundled offers to their customers.
Datamatics is one of the pioneers in digital payment enablement through simple and contactless, cashless money transfers across different digital channels. Datamatics enables its retail and ecommerce institutional customers to issue open loop, contactless prepaid cards, such as Rupay cards in India, as the world ensures preparedness against future COVID-19 like pandemics.
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