The recent Gartner report titled "How Generative AI Will Transform Your CX Program," explores the significant impact Generative AI can have on the customer experience strategy. In a recent Gartner survey, artificial inteligence (AI) is cited as the single biggest disruptor for tech marketing that respondents foresee over the next few years.
Discover how GenAI can deepen engagement, empower agents, and fuel growth with personalized CX.
Everest Group recently released the Finance and Accounting Outsourcing (FAO) PEAK Matrix Assessment 2023. The report provides an overview of 28 FAO service providers based on their vision & capabilities and impact on the FAO market. Datamatics has been recognized as "Major Contender" in this space.
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) for Financial Services Cloud, SaaS & BPaaS analyzes the performance of vendors offering cloud services, SaaS & BPaaS in the financial services sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in each of cloud services, SaaS and BPaaS.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.