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2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software
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2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software

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ENABLING CUSTOMERS MODERNISE THEIR LEGACY APPLICATIONS

Oct 7, 2019 12:02:43 PM

 

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Bijon Mullick,
SVP - Sales, Datamatics Global Services Ltd.

Datamatics is a technology and Business Process Management (BPM) company that builds intelligent solutions for data-driven enterprises. The company is witnessing steady growth in its traditional IT Services and BPM business, as well as expecting strong growth in digital technologies such as RPA, mobility, analytics, cloud and AI.

Datamatics has developed multiple industry solutions including paperless office for government organisations, trade finance automation solution for banks, loan application management solution for banks and NBFCs, as well as solutions to automate contract management, dealer management, invoice processing and many other processes for industries like manufacturing and retail. It is also jointly working with IBM to enable customers modernise their legacy applications. This is being done on various IBM platforms including Red Hat open source platform, making the applications future-ready.


The company holds strong command in Trade Finance, that is a specialised stream in banking which is driven by international rules, regulations and compliance's. Datamatics has implemented Trade Finance solution to automate the entire trade life-cycle for a leading Indian bank. This solution seamlessly integrates with the bank’s core banking application. The solution is powered by IBM Business Automation Workflow and provides a fully automated, paperless, and electronically driven workflow environment. The solution can be hosted on-cloud as well as on-premises. While implementing a specialised trade finance system is a multi-year project, Datamatics Trade Finance solution can be implemented within months. The solution has helped the bank reduce processing time by around 33 per cent and missing documents have reduced by almost 65 per cent.


We see good opportunities in the intelligent automation space and Datamatics with its experience in IT, BPM and product business is well placed to capture the market. The biggest challenge for today’s organisations is to continuously evolve and grow in a disruptive tech environment.

Originally featured in CRN magazine September 2019 issue

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