Enterprise Content Management

Capture, Organize, Manage and unlock value from your most vital asset of your enterprise – your Data

Overview

The huge growth in the amount of information that enterprises are churning out today has compelled business leaders to take a strategic relook at their traditional information management techniques. Unlocking the potential of this combination of structured and unstructured data has become a top priority for today’s enterprises. Datamatics comes with over 3 decades of experience in Information Management Systems and Enterprise Content Management along with its premium partnerships with leaders like IBM, EMC, Microsoft and Kofax. This enables us to offer a portfolio of strategic solutions that deliver break-through improvement in productivity along with significant savings in time, cost and effort by helping you efficiently manage information and uncover insights.

Our Services

Data Management

Datamatics enables organizations to capture and validate all types of unstructured document information accurately and securely. Datamatics also transforms your paper documents into process ready information. Apart from iQ - our own intelligent document processing platform that leverages Artificial Intelligence – Datamatics has expertise on several market leading imaging platforms includingIBM DataCap, Kofax and EMC Captiva.

ECM Consulting

Datamatics provides premium consulting services where our experts partner with clients to study their information management landscape. Based on the specific requirements,  we then chalk out a suitable and customisedcontent management strategy and suggest the right solutions to meet thebusiness objectives.

Benefits

  • Content Strategy &Roadmap definition
  • Product-fitment
  • Health-Check Services

ECM Implementation

Datamatics has been in the forefront of managing both structured & unstructured content. Our ECM Centre of Excellence has successfully executed over 150 projects across the globe. Datamatics has helped organizations across multiple domains to harness their entire ecosystem of knowledge assets, records, documents and multimedia create new opportunities, realize greater savings and efficiencies.

Business Process Management

Datamatics BPM practice partners with you to automate your business processes by leveraging proven workflow management frameworks and leading process management platforms to help you become a more efficient, agile and customer centric organization. Our Services span Advisory Services, BPM Implementation, Testing and Ongoing Maintenance & Support.

Enterprise Document and Records Management

Managing enterprise documents and records is essential, but it can be a serious drain on an organization’s resources. Datamatics provides automated solutions that simplify management of these vast and growing enterprise assets. With our cradle-to-grave management of Enterprise Documents and Records, Datamatics helps you streamline document based activities and enforce compliance according to legal, fiscal and regulatory requirements.

Case Management

Boost your customer satisfaction through better management of customer cases and fasterresolution. Datamatics empowers your customer facing employees to get rapid access to the right information (structured and unstructured) and analytics to resolve customer cases better and faster. Reduce your response times even further through advanced integration with mobility enabling anywhere anytime access to case files.

Enterprise Content Migration

Content migration often proves to be a complex & daunting activity for even the most seasoned IT professionals. With expertise on over 10 different content management platforms, Datamatics provides comprehensive content migration services taking into account the compatibility requirements and the underlying risks to ensure zero downtime while migrating content. We leverage the eContent Migrator - our comprehensive framework that consists of all the functionalities required for migrating high volumes of web content, documents and other digital assets from a wide range of sources to a variety of target ECM systems.

Till date, over 200 MILLION documents and 12 TB of content has been migrated using the eContent Migrator.

Benefits

Some of the platforms migrations we have managed through our robust migration methodology:

  • IBM FileNetPanagon to IBM FileNet P8
  • IBM FileNet P8 /CMOD to Documentum/Sharepoint
  • EMC Documentum to IBM FileNet
  • Hyland Onbase to Documentum / Xerox Docushare
  • Migration from SharePoint 2007 / SP2010 to SP2013
  • Interwoven Worksite/ Lotus Domino to IBM FileNet
  • OpentextHummingBird /Live Link to Sharepoint/FileNet/ Documentum
  • We get much more attention from Datamatics Team as a third party service provider. Our other vendors are not as supportive and focused.

    Gate Gourmet
    Gate Gourmet
  • We are very pleased with the quality of service the Datamatics team continually provides. Datamatics has consistently made extra efforts to assist us with the sometimes difficult requirements and helping us to complete our projects on time.

    EDS
    EDS
  • We have built a partnership with the SharePoint technical team of Datamatics over last three years. Having a dedicated SharePoint team from Datamatics, that truly understands our environment, our project plans. Datamatics delivery capabilities have enabled the Jet Intranet portal to be accessible 24X7.

    Jet Airways
    Amol Baadkar, Manager Communications - Jet Airways (India) Ltd.
  • We value Datamatics’ creative thinking, responsiveness and deep understanding of technology. This has helped our Application development initiatives with data visualization for customer insights.Datamatics collaborates with us in several areas including ideation and provides recommendations on application development, ways to streamline our business, creation of new tools for our research applications, as well as on programming and data production services in support of our day-to-day business. Datamatics has been a reliable, go-to partner delivering with quality for several years. We look forward to growing our relationship in the future.

    Buzzback
    Carol Fitzgerald, President & Co-Founder - BuzzBack
  • Datamatics has provided us the best Business Analytics product – nSights. It has empowered us to stay on top of our business intelligence requirements. The seamless implementation and upgradations done by the teams from time-to-time, while least affecting our business-as-usual have held us in awe of the support and development teams.

    We have been working with the Datamatics team for many years and want to sincerely appreciate the team for their quick response to the issue resolution and efficient services.

    Looking forward to continuing to work with the Datamatics team in the years ahead.

Results

Automated Invoice processing for a Utilities Giant

A Utilities giant was facing challenges with its invoice processing application which was not capable of being integrated with their existing ERP systems. It also suffered from numerous shortfalls, which were time consuming and required manual intervention at several stages of the process. Datamatics designed an automated Content Management solution using EMC² Captiva and Documentum platform ensuring seamless integration with their existing ERP system.

The client realized a 50% drop in operational cost. Turnaround Time (TAT) for invoice processing improved from 4 days to 30 min and there was a significant boost in productivity as 80% of duplication efforts were eliminated.

Leading Pharmaceutical improves Regulatory Compliance

A leading Pharmaceutical company was facing challenges in meetingrigorous compliance requirements while maintaining secured access to documents such as formulations, product specification documents and product development reports. Datamatics leveraged EMC2 Documentum D2 suite to implement a powerfully configured, tailor-made compliance management solution on a secure Web based Document management system.

Our solution enabled our client to reduce up to 70% of manual intervention by automating and streamlining workflows for business processes and enhanced the operational efficiency by over 50%.

Leading Insurer improves Claims processing time by 30%

An Insurance giant was in need of centralized management for geographically dispersed policy & claims documents. Datamatics deployed a web-based claim processing solution that facilitated automation of Motor/Non-Motor claims processes using IBM FileNet P8 platform. The solution seamlessly integrates with the core insurance system, Portals, SMS gateway and MDM system allowing secure bulk upload and retrieval of policies and supporting documents.

The improved system reduced theturn-around-timefor claim processing by 30%, shipping cost by 30% and significantly increased the operational efficiency across the system. Our client was now able to track duplicate claims, reducing human errors. Moreover, the real time claim request tracking feature boosted the customer confidence by dint of improved service quality management.

Agrochemical manufacturer improves compliance and search time

A leading Agrochemical manufacturer engaged Datamatics to implement a smart document management system (DMS) to meet the government compliance requirements, ensuring that its products are launched on time in market. The DMS leveraged IBM’s Datacap and FileNet P8 to provide easy scanning, uploading, retrieval, and secured role based sharing of the documents. 

Results included 70% reduction in time spend on search and retrieval of data, 50% reduction in shipping cost due to optimized flow of data to the offshore locations and 30% reduction in network usage due to implementation of cache.

Automated Invoice processing for a Utilities Giant
Leading Pharmaceutical improves Regulatory Compliance
Leading Insurer improves Claims processing time by 30%
Agrochemical manufacturer improves compliance and search time