Businesses aspiring to migrate to Cloud often lack the knowledge about Cloud Governance and Best Practices. Lack of knowledge related to Cloud regulatory compliances, data localization, data privacy, workload orchestration, and data resilience also creates hurdles in Cloud Migration. Similarly, Cloud Service Provider lock-in impedes innovation with scalable Cloud arrangements.
Datamatics Managed Cloud Services (MCS) and its team of Certified Cloud Professionals specialized in Cloud Data Governance enable businesses to embark on their Cloud Migration goals. The team supports you in your Cloud-readiness Assessment, Migration, Configuration, Optimization, and Maintenance endeavors. It offers cost-efficient and scalable business (MCS) solutions.
Datamatics Cloud Managed Services provides you services that best fit your workloads, optimize performance, and reduce operational costs. It enables you to seamlessly integrate your infra and manage complex configurations through Non-Disclosure Agreement (NDA) bound dedicated services. It helps you with cost-efficient and scalable backups and disaster recovery mechanisms.
Datamatics Managed Cloud Service offerings
Bronze – Tier 1
Manages, monitors, maintains, and updates your Cloud environment to ensure it continues to work efficiently, without jeopardizing Business Continuity
Works best for small and mid-sized (SMB) companies
Focuses mainly on Infrastructure uptime support
Offers 8 x 5 complete monitoring of your Cloud environment
SLA: Initial Response 12 hrs. Resolution Time - 3 hours
Focuses on documenting all server configurations
Provides integration and user support on all supported servers
Provides analysis of events and logs to determine RCA with corrective actions
Generates Weekly Status Reports
Silver – Tier 2
Offers services to customers engaged in Medium to Large Scale business. Offers access to Datamatics Cloud-certified engineers and resources related to architecture and best practice guidance and all the services of Bronze package
Works best for Medium to Large Scale business
Offers 12 x 5 complete monitoring and Support
SLA: Initial Response 6 hrs. Resolution Time - 1 hour
Assigns designated SMEs to your organization
Institutionalizes Annual Cloud Architecture Reviews to ensure that you follow Cloud Best Practices
Drives growth and reduces Total Cost of Ownership
Institutionalizes industry-based best practices to support Cloud Operations
Gold – Tier 3
Offers services to customers who require comprehensive 24 x 7 support for Cloud management, altering and incident reporting. It includes all the services of Bronze and Silver packages
Works best for Enterprise
Focuses mainly on Complete Managed Services with performance efficiency
24x7 complete monitoring and Support
SLA: Initial Response 2 hours. Resolution Time - 30 minutes
Offers best practice configuration of Cloud services
Ensures maximum automation using Cloud-Native services
Recommends third party solutions/ tools for better monitoring
Institutionalizes Quarterly Review Meetings with Steering Committee
Offers possible Value Added Services (VAS)
Value Added Services
Database Support
Offers industry-recognized database experts
Offers comprehensive support for Cloud-Native platform services and Managed Platform as a Service
Provides comprehensive support for Infrastructure as a Service SQL Server
Best-Practice guidance
Migration guidance for PaaS offerings (SQL Azure, RDS, SQL Server on containers, etc.)
Database instance setup and configuration
Installation of support scripts and utilities
SQL Server Availability Group setup
Health monitoring using DMVs
Database backup and maintenance using our scripts (third party backup solutions not supported)
Point-in-time recovery of databases (single-object restore not currently supported)
Monitoring and alerting for Backup Failures
Monitoring and alerting of failed SQL Server jobs
Monitoring and alerting for critical system-level alert
Production issues, including excessive locking, blocking, and service outages
DevOps Support
Manages complex Cloud ecosystems at scale
Offers CI-CD and Release Management for Cloud-Native applications using the DevOps framework
Seamless Digital Transformation
Agile Project Management
Automation of DevOps Processes and Best Practices
High Availability with Serverless Computing
Increased Scalability with Infrastructure as a code
100% Security and Compliance as per Industry Standards
Enhanced Collaboration with Streamlined Workflows
Faster Operations and Time-To-Market
Reduce Deployment Time from weeks to hours
Data Governance
Provides enterprise-grade Data Governance and Business Data Analytics with complex data sets, including
High volumes of multi-source data having data inconsistencies
Low quality data
Standardizes policies for data access
Deploys Self-service Analytics toward Role-based Access for Data Democratization
Institutionalizes regulatory compliances, including GDPR
Builds a common data vocabulary for cross-departmental data analysis
Institutionalizes organization-level metadata
Sets up a data lifecycle
Institutionalizes security contexts along with the moving data
Tracks metadata
Tracks multiple instances of the same data
• Assigns SMEs at data set levels
Builds policies for data integration and data transformation
Assigns SMEs at data set levels
Manages data models
Ashapura improves RoI by 40% on adopting AWS Cloud Know more
AWS Application Modernization Platform
AWS Identity and Access Management (IAM)
Allows to securely access AWS Cloud resources and services
Route53
Offers a highly available, reliable, and scalable cloud Domain Name System (DNS) that routes end user traffic to the hosted applications on the Cloud and monitors app health. It is simple, fast, and cost-efficient.
AWS Cloudfront
Speeds-up the distribution of both the static and dynamic web content, including HTML, CSS, JS, etc., through edge locations with least latency
Elastic Beanstalk
Deploys, scales, load balances, and monitors AWS hosted apps and services, which are developed on Java, .Net, PHP, Python, Ruby, Docker, Go, Node.js
Lambda
Executes the supplied code in response to trigger events and automatically manages server and operating system maintenance, capacity provisioning, auto-scaling, patch deployment, code monitoring, logging, etc.
Cloud Watch
Offers a unified view of cloud resources, apps, services, etc. that run on AWS for monitoring the hosted resources for performance and operational health towards Cloud Optimization
AWS RDS
Allows to install, operate, and scale your Relational Database on AWS and automate hardware provisioning, patching, and backup. It offers database engine options of Amazon Aurora, PostgreSQL, MySQL, MariaDB, Oracle Database, and SQL Server.
EC2 Container Services
Offers a scalable container management service to support Docker containers for running distributed applications on a managed cluster. It allows to launch and close containerized applications with API calls.
Code Deploy
Provides a deployment service to automate app deployment to AWS EC2, AWS ECS, AWS Lambda, or on-premise, in many different formats. It allows to quickly release new features without any application downtime.
AWS Managed Service Offerings for Conglomerates and Shared Services
Cloud Monitoring
Plug & Play dashboard for cloud monitoring
Alert Management
Reactive alert management and monitoring
Service Management
Value creation through management of multiple services
Cost & Security Monitoring
Cloud optimization through continuous cost and security monitoring
Cloud Troubleshooting
Application performance monitoring and trouble shooting in private, public, hybrid cloud instances
Discovery
A consolidated view in a multi-cloud environment to discover instances delivering maximum value
Dashboard & Reporting
Continuous proactive cloud monitoring with the help of dashboards and reports
Automation
Automation and integration of all the applications and processes hosted on the cloud
Asset Management
Management of multiple cloud assets of the physical cloud environment
Datamatics Cloud Security Services
Cloud Security
Cloud security architecture
Cloud on-boarding assistance
Cloud security implementation (CCSM)
Cloud security audit
Cyber Security, vCISO Services
vCISO Services
Cyber Security Model Implementation
Security Posture Audit
Security Architecture Review
Vulnerability Assessment, Trainings
Application Vulnerability Assessments
Network Security Testing
Security Trainings
User Awareness Trainings
Implement Standards & Frameworks
ISO 27001, PCI-DSS implementation
NIST Framework Adoption
Business Continuity Framework
Regulatory Compliance
Frequently Asked Questions
What are Cloud Managed Services?
Cloud Managed Services or Managed Cloud Services enable large to small businesses in managing their Cloud infrastructure. The services primarily include Cloud migration, Configuration, and Optimization on an ongoing basis. It offers services based on globally accepted Cloud best practices for managing both migrated and native Cloud infrastructure.
Who can use Cloud Managed Services?
Cloud Managed Services or Managed Cloud Services are used by all large cap, mid cap, and medium to small businesses. Industry sectors that require highly responsive Cloud infra and Cloud applications, including Insurance & Healthcare, Banking & Financial Services, and Augmented Reality/Virtual Reality (AR/VR) applications benefit from Cloud Managed Services.
Why are the Cloud Managed Services important?
Businesses that engage Cloud Managed Services avail benefits, such as reduced operational costs, higher flexibility, and faster speed-to-market. Implementation of globally renowned Cloud Best Practices, including application containerization for zero vendor lock-in, is also available as a part of Cloud Managed Services across Cloud platforms such as IaaS and PaaS.
