Managed Cloud Services for Native Environment, Governance & Security

Datamatics Managed Cloud Services (MCS) and its team of Certified Cloud Professionals specialized in Cloud Data Governance enable businesses to embark on their Cloud Migration goals. The team supports businesses in their Cloud-readiness Assessment, Migration, Configuration, Optimization, and Maintenance endeavors. It offers cost-efficient and scalable business (MCS) solutions.

Datamatics Cloud Managed Services provides Cloud Native environment services that best-fit workloads, optimize performance, and reduce operational costs. It enables businesses to seamlessly integrate their infra and manage complex configurations through Non-Disclosure Agreement (NDA) bound dedicated services. It helps businesses with cost-efficient and scalable backups and disaster recovery mechanisms.

Datamatics supports businesses aspiring to migrate to the Cloud in adopting the best Cloud Governance practices vis-a-vis Cloud regulatory compliances, data localization, data privacy, workload orchestration, and data resilience that usually create hurdles in Cloud Adoption and Migration. Similarly, Datamatics enables businesses to adopt a Multi-Cloud paradigm and navigate the lock-ins that usually impede innovation through scalable Multi-Cloud arrangements.

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Bronze - Tier 1

Manages, monitors, maintains, and updates your Cloud environment to ensure it continues to work efficiently without jeopardizing Business Continuity

Works best for small and mid-sized (SMB) companies
Focuses mainly on Infrastructure uptime support
Offers 8 x 5 complete monitoring and support of your Cloud environment
Offers Average Resolution Time - 3 hours
Focuses on documenting all server configurations
Provides integration and user support on all supported servers
Provides analysis of events and logs to determine RCA with corrective actions
Generates Weekly Status Reports

Silver – Tier 2

Offers services to customers engaged in Medium to Large Scale business. Offers access to Datamatics Cloud-certified engineers and resources related to architecture and best practice guidance and all the services of Bronze package

Works best for Medium to Large Scale business
Offers 12 x 5 complete monitoring and Support
Offers Average Resolution Time - 1 hour
Assigns designated SMEs to your organization
Institutionalizes Annual Cloud Architecture Reviews to ensure that you follow Cloud Best Practices
Drives growth and reduces Total Cost of Ownership
Provides suggestions for the automation of deployed applications
Institutionalizes industry-based best practices to support Cloud Operations

Gold – Tier 3

Offers services to customers who require comprehensive 24 x 7 support for Cloud management, altering and incident reporting. It includes all the services of Bronze and Silver packages

Works best for Enterprise
Focuses mainly on Complete Managed Services with performance efficiency
Offers 24x7 complete monitoring and support
Offers Average Resolution Time - 30 minutes
Offers best practice configuration of Cloud services
Ensures maximum automation using Cloud-Native services & GenAI
Recommends third-party solutions/ tools for better monitoring
Institutionalizes Quarterly Review Meetings with Steering Committee
Offers possible Value Added Services (VAS)

What are Cloud Managed Services?

Cloud Managed Services or Managed Cloud Services enable large to small businesses in managing their Cloud infrastructure. The services primarily include Cloud migration, Configuration, and Optimization on an ongoing basis. It offers services based on globally accepted Cloud best practices for managing both migrated and native Cloud infrastructure.

Who can use Cloud Managed Services?

Cloud Managed Services or Managed Cloud Services are used by all large cap, mid cap, and medium to small businesses. Industry sectors that require highly responsive Cloud infra and Cloud applications, including Insurance & Healthcare, Banking & Financial Services, and Augmented Reality/Virtual Reality (AR/VR) applications benefit from Cloud Managed Services.

Why are the Cloud Managed Services important?

Businesses that engage Cloud Managed Services avail benefits, such as reduced operational costs, higher flexibility, and faster speed-to-market. Implementation of globally renowned Cloud Best Practices, including application containerization for zero vendor lock-in, is also available as a part of Cloud Managed Services across Cloud platforms such as IaaS and PaaS.

What are the pain points that hinder Cloud adoption?

Businesses aspiring to migrate to Cloud often lack the knowledge about Cloud Governance and Best Practices. Lack of knowledge related to Cloud regulatory compliances, data localization, data privacy, workload orchestration, and data resilience also creates hurdles in Cloud Migration. Similarly, Cloud Service Provider lock-in impedes innovation with scalable Cloud arrangements.

How does Datamatics Managed Cloud Services help businesses with Cloud Migration and Optimization?

Datamatics Managed Cloud Services and its team of Certified Cloud Professionals specialized in Cloud Data Governance enable businesses to embark on their Cloud Migration goals. The team supports you in your Cloud-readiness Assessment, Migration, Configuration, Optimization, and Maintenance endeavors. It offers cost-efficient and scalable business solutions along with strong database support services.

Datamatics Cloud Managed Services provides you services that best fit your workloads, optimize performance, and reduce operational costs. It enables you to seamlessly integrate your infra and manage complex configurations through Non-Disclosure Agreement (NDA) bound dedicated services. It helps you with cost-efficient and scalable backups and disaster recovery mechanisms.

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