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Leverage Salesforce Consulting to Minimize Customer Churn in SaaS Companies

Overview

How can SaaS organizations prioritize customer retention to maintain profitability? SaaS Organizations can only do this by constantly keeping close eye on customer behaviour and competitors’ activity. Using Salesforce, SaaS organizations can easily predict & track customer activity and take necessary steps to minimize customer churn.

Watch the insightful Thoughtcast from Shobit Mittal, Head of Salesforce Practice at Datamatics on how to leverage Salesforce Consulting to Minimize Customer Churn in SaaS Companies and make most out of your Salesforce subscription.

Key Takeaways

Early signs of customer attrition can be monitored using Salesforce CRM

Gain insights on customer behaviour and product usage

Use Salesforce to monitor competitor activities