Thoughtcast | How Digital Experience is Driving Transformation in Banking

How Digital Experience is Driving Transformation in Banking


With countries shut, and businesses being forced to work remotely due to the pandemic, companies have adopted digital technologies in 2020. Banks have been at the forefront of digitalization. Being heavily dependent on the digital, banks have started focus on implementing digital technologies. A recent survey by Financial Brand says 51% of banks will focus more on improving customer experience by leveraging digital channels and delivering consistent performance.

Watch this panel discussion featuring top banking technology executives to gain valuable insights into how banks can improve their consumers' digital experiences.

Key Takeaways

Key technologies that will play a role in shaping the future of Digital Customer Experience

Role of AI and Data Analytics in driving intelligent and personalized customer experiences

DX Battleground – Do fintech have an edge over banks or are they strategic partners?