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CUSTOMER SUPPORT

The corporate extension arm for businesses

https://trubot.datamatics.com/hubfs/John%20Test%20Videos/customer-support.mp4

THE CORPORATE EXTENSION ARM FOR BUSINESSES

Build stronger customer relationships by providing a technology-driven, omni-channel customer service platform that uses both voice and non-voice media. Datamatics provides both inbound and outbound customer service support, which helps to handle all aspects of after-sales support including customer service, technical support, collections and tele-marketing.

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CUSTOMER SUPPORT OFFERINGS

Inbound, Outbound, Chat & Email - Customer Support Offerings

Inbound, Outbound, Chat, Email

Improve customer support through an omni-channel service platform.

Multi-Lingual Capability - Customer Support Offerings

Multi-Lingual Capability

Engage customers in their preferred language with native language speakers.

Technical Support - Customer Support Offerings

Technical Support

Provide level 1 and level 2 technical support in customer preferred language- both voice and non-voice.

Account Management - Customer Support Offerings

Account Management

Engage and grow customer relationships with dedicated account managers

FEATURED CONTENT

IMPROVED-QUALIFIED-LEADS-BY-THREE-FOLDS-FOR-A-LEADING-TELECOM-COMPANY-IN-UK-thumbnail

  Case Study

Improved Qualified Leads By Three Folds For A Leading Telecom Company

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IMPROVED-THE-SERVICE-QUALITY-TO-98.33%-FOR-A-FASTEST-GROWING-MULTI-CHANNEL-E-RETAILER-thumbnail-1

  Case Study

Improved The Service Quality For A Fastest Growing Multi-Channel E-Retailer

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