Automatically categorizes, prioritizes, and routes incoming IT incidents using NLP and historical data for faster resolution.
Monitors systems for outdated software and autonomously schedules or executes patches, ensuring compliance and security.
Tracks hardware and software inventory in real-time, updating CMDB and detecting anomalies in asset usage or configurations.
Analyzes logs, metrics, and incident history to pinpoint probable root causes and suggest preventive actions.
Automates user access requests and approvals based on predefined roles and policies, reducing manual workload and errors.
Evaluates proposed IT changes for potential downstream impacts using dependency graphs and past change data.
Detects infrastructure anomalies and auto-remediates common issues like service restarts, disk clean-ups, or failovers.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.