Robotic Process Automation (RPA) technology is on fire & its adoption is expanding rapidly. The technology has grown exponentially over the years and continues to grow. According to Forrester, organisations will spend $2.4 billion on RPA in the year 2020, i.e, a threefold increase from 2017.
Rajesh Agarwal explains how the RPA technology has evolved over the years, what are the benefits of RPA in different categories, and what does 2020 hold for RPA.