Today’s CX isn’t just about managing touchpoints; it’s about creating seamless, intelligent, and connected journeys. If your CX strategy feels fragmented, you’re not alone.
Thank you for showing interest in our engaging session, where we discussed.
The Webinar offered insights into the future of experience management, how fragmentation can be addressed through end-to-end CX platforms, the impact of localization on customer engagement, key areas where XM programs fall short, and the transformative role of Generative AI in CX.
Looking forward to driving transformation together!
Panelist:
Vice President & Head of CX Consulting, Research & Analytics,Datamatics
Panelist:
Marco Trinchera,
Board Member - POEA JOB FINDER,
Panelist:
Andy Waller,
Head of Strategic Partnership, Research & Analytics, Datamatics
Panelist:
Matt Trickett,
EMEA XM Strategist, Qualtrics
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.