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TruBot Automates Tab Based Account Opening For A Large Bank

Client

One of the Largest Banks in India

Industry 

Banking & Financial Services

Region

India

Challenges

The client's end customers were increasing everyday. due to the rapidly increasing numbers of the customers, the client had to open more bank accounts for new customer.

But as the process was carried out manually, it lead to time delays in creating new bank accounts for the customers which led to the client losing its customers to the competitors so they wanted to automate the entire process of account opening to retain the existing customers and gain new ones

Solution

Datamatics implemented TruBot to automate the entire process of automating the bank account opening.

TruBot reads the documents and extracts the necessary data using TruOCR, an intelligent OCR and validating the data on different government websites and the banking system to check whether the account already exists.

Impacts

cc350

75%

Reduction In Processing Time

cc250-1

500%

Enhancement Of Productivity

cc295-2

25%

Decrease in resource cost

annual-report

15000

Accounts Opened Per Day