Demo Overview
This video demonstrates how TruAI powered by advanced AI algorithms and Agentic AI automates a complex health insurance scenario, such as health profile assessment and underwriting of a proposed insured. The underlying health insurance-specific AI models are trained to identify nuances of health conditions and medical interventions.
The AI agent is adept at chatting with the prospective customer using highly targeted questions around health issues and potential complications. The TruAI-driven healthcare underwriter differentiates itself from regular, scripted chatbots by asking impromptu questions to the prospect until it is satisfied with the customer's eligibility for the health insurance.
The multi-agent modality integrates the entire conversation with the prospect, application data, and underwriting intelligence to bring out an actionable underwriting assessment. This Agentic AI-powered solution augments a human underwriter's capabilities while allowing the human underwriter to retain control of the final decision.
