Demo Overview
Datamatics KAiMS is an agentic AI platform for managed service operations that brings AIOps to incident management. Every day, IT teams face thousands of disjointed alerts, and the resulting alert fatigue lets critical outages stay hidden until the business is impacted. KAiMS cuts through that noise, pairing autonomous intelligence with enterprise-grade human oversight so teams resolve incidents without losing control of production.
KAiMS Alert Intelligence normalizes, deduplicates and groups related alerts into one incident. A Knowledge Agent gathers runbooks and past root cause analyses, and a Resolution Agent delivers the root cause, impact and recommended next action. High-risk fixes need human approval before they touch production. Once approved, the remediation script runs and every decision is recorded in an audit trail. The Operation Pulse dashboard tracks live system health and mean time to resolution (MTTR) trends, and the linked Jira ticket is updated when the incident closes.
