BFSI enterprises need to expedite processes and improve STP by automating paper-based workflows that cannot be done away with. Processes such as KYC compliances, claim processing, onboarding, etc., are paper-intensive, cause un-called for delays, and breed inherent process lacunae that assume alarming proportions in due time.
Advanced Cloud solutions powered by Intelligent Automation offer the answer to business conundrums that involve high volume, paper-driven processes that are managed by globally dispersed teams. The Cloud solution has an Intelligent Document Processing (IDP) unit at all local PoPs or client-facing desks that captures images or digitizes the paper forms to initiate the process.
The digitized assets get stored per case in the Cloud ECM repository with proper indexation and metadata thus improving searchability. The RPA component of the Intelligent Automation then moves the structured information from the Cloud ECM to the core systems in real-time and completes the core process within a couple of minutes.
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Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.