Get in Touch
2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software
     Analyst Report

2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software

Read More →

Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors - 2019
     Analyst Report

Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors - 2019

Read More →

Subscribe to Datamatics Updates

Thoughtcast-Banner2

The A-Z of Speech Analysis and Its Role In Understanding Consumer Behavior

Overview

Everyone is familiar with the term 'Voice of the Customer'. Speech analytics does exactly that. This thoughtcast takes you through the importance of speech analysis for analysing and studying customer behavior. It also highlights the challenges that come along with analysing speech.

Watch how technologies like speech-to-text and text analytics help in understanding and interpreting speech to study consumer behaviour

 


                                pdfDownload Transcript of The A-Z of Speech Analysis

Key Takeaways

‘Voice of a customer’ the most important factor to understand consumer behaviour

Speech-to-text technology is used for understanding speech

Text analytics is used for interpreting speech

More Videos

Sachin-Rane-2

Simplifying Enterprise Data Management

Watch Now →
Ulhas-Kulkarni-2

Intelligent Automation: How AI is Transforming RPA

Watch Now →
Navin-Gupta-2B

Increase Bottom-line By 35 to 40% with Efficient Procure-to-Pay

Watch Now →