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2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software

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7 Best Practices for RPA Change Management

Overview

Implementing RPA in an organisation is not an easy task. There are multiple stakeholders involved and one has to look at multiple aspects before implementing RPA. The success of your RPA program depends on how you manage the change that comes along with it.

The two aspects of change that every organisation needs to consider while embarking on their RPA program are:

  • Organisational Change
  • IT change Management and IT Governance

Key Takeaways

RPA program success depends on how you manage ‘Change’

Get HR, Business and IT teams on board right from the planning stage

Analyse impacts of the change on bots, applications and IT infrastructure.

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