Get in Touch
2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software
     Analyst Report

2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software

Read More →

Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors - 2019
     Analyst Report

Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors - 2019

Read More →

Subscribe to Datamatics Updates

act-sample-bg33.jpg

TruBot reduces cycle time from 2 hours to 10 mins for a leading public sector bank

Client

Leading public sector bank


Industry 

BFS


Region

India

RPA_TruBot_casestudy2-1

Challenges

The bank manually maintained records of items couriered or posted to their customers in an Excel file and faced major problems in the back-tracking of items. The process had a third party dependency where FTEs daily logged in to the courier sites to capture the AWB status. This process was error prone and resulted in high overheads. 

Solution

Datamatics implemented Robotic Process Automation by using its proprietary product, TruBot. The multi-bot architecture was programmed to daily log in to third party courier sites and capture the details in the Excel file. 

Impact

annual-report

10 mins

Improvement in cycle time from 2 hours to 10 minutes