Demo Overview
No more waiting on hold. No more digging through portals for ticket updates. Imagine resolving IT issues as easily as texting a friend. With Datamatics Generative AI, support just got smarter. A quick WhatsApp message in plain language triggers an intelligent chatbot that checks ticket status, raises new requests, or even solves issues instantly, all without human intervention.
The AI talks to your ITSM tool in the background, delivering real-time updates straight to your phone. Faster responses. Fewer headaches. IT support that works like magic only it’s not magic, it’s AI. See how it works.
