Another morning, another mountain of IT tickets, SAP failures, login issues, system errors. The team is buried alive in routine fixes, while real innovation gathers dust. Presenting GenAI integrated chatbot by Datamatics. It reads plain English pleas, logging Jira tickets, pushing WhatsApp updates, solving problems before humans even hit 'send'.
HR, manufacturing, insurance - it speaks every department's language. And for the first time in years, the IT team breathes. Their screens are quiet. Their hands are free. The future of support isn't more helpdesk staff, it's this. Check out the demo.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.