Overview
Creating Bot using Generative AI
Customer support teams know the struggle urgent requests buried in messy emails, critical details trapped in unstructured formats, and the endless copy-paste between systems. Every minute spent manually creating tickets is a minute stolen from helping customers.
Datamatics TruPilot changes the game. A support agent simply describes their need: "Create Salesforce tickets from these customer emails." The GenAI listens, understands, and builds a custom bot in minutes. Suddenly, unstructured email data flows seamlessly into spreadsheets, then transforms into perfectly formatted Salesforce tickets without a single manual entry. No coding. No mistakes. Just customer requests that automatically become actionable tickets. Watch how it works.
