Demo Overview
Automotive businesses often struggle with complex data, manual searches, and time-consuming processes that slow down customer service.
Agentforce helped a leading automotive manufacturer overcome these challenges, transforming its operations to be faster, smarter, and more efficient. Previously, sales teams spent hours navigating spreadsheets and databases to match over 250,000 part-to-vehicle fitment records. Now, with a custom Salesforce data model powered by Agentforce, those searches happen instantly enabling reps to quickly identify the right components, such as wheels for specific vehicle models.
By combining AI-driven intelligence with seamless data integration, Agentforce eliminates guesswork, streamlines workflows, and delivers a smooth, reliable, and customer-focused experience for the automotive industry.
