Digital banking demands intelligent chat experiences that combine speed, accuracy, and compliance without compromising customer trust. Datamatics’ AI-powered Chat Banking Assistant is designed to deliver intelligent banking experiences at scale, while ensuring robust security, regulatory compliance, and customer trust. Built on banking-trained Large Language Models and governed by strict guardrails, the assistant provides consistent, reliable responses across every interaction.
This demo illustrates how the Chat Assistant supports a wide range of customer needs from explaining card benefits and loan options to securely handling balance inquiries and multilingual requests. With real-time data retrieval via encrypted APIs, minimal identity verification, and seamless language switching, the solution enables compliant, conversational banking across digital channels. For banks, it offers scalable customer engagement powered by secure AI, multilingual intelligence, and governance-first design.
Datamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.