Reinventing XM: Closing the Feedback Loop with Agentic AI
Is your experience management strategy lagging behind today’s demand for immediacy and personalization? This webinar dives into how Agentic AI is transforming the way organizations close the feedback loop—faster, smarter, and more responsively.
Highlights
Explored how Agentic AI redefines closing the feedback loop strategy.
Learned ways to optimize feedback handling with automation and personalization.
Discovered results where organizations improved CSAT, NPS, and resolution times.
Understood the role of responsible AI and human oversight in XM.
Gained a clear roadmap for integrating Agentic AI into feedback management.
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