MEDIA & ENTERTAINMENT

Device Activation

Swiftly activate mobile devices by efficiently working across several systems in parallel and ensure customer delight. Reduce processing time for device activation from days to hours by using RPA bots.

Content Creation

Automate structured news content such as, earnings reports, sports competitions, and advertising, by using RPA along with AI algorithms. Use the paradigm for creation of lesser structured content as well.

Content Discovery

Make your OTT as well as archived content more searchable with relevant metadata. Auto-extract title, episode name, synopsis. With Natural Language Processing (NLP), Natural Language Generation (NLG), Image Processing, or Machine Learning, use RPA intelligently to deal with high volumes of structured and unstructured data. The amalgamation can be used to identify a higher number of relevant and specific keywords.

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Metadata Updates

Auto-update metadata specifications frequently and remain consistent with the ever-changing standards imposed to respect audience preferences. Thus maintain earning potential by using RPA bots.

Service Requests

Expand networks and deal effectively with more demands from higher numbers of customers, who have the right to have their complaints addressed in time. Automate service requests with RPA bots to deliver resolutions irrespective of the working hours.

Customer Management

Quickly upgrade the customer management system in order to identify accurately those premises that are most likely to welcome their services including broadband internet, cable TV, landline, mobile telephone, etc. Use RPA bots to proactively track the construction sites to trace exactly whom and when to make a service offer. Quickly activate media equipment. Streamline the expansion regime, which is characterized by repetitive, high volume, and rule-based processes.

Grouping Files And Emailing To Customers

Access documents across multiple systems. Facilitate data extraction from PDF and Excel files to reduce the need for keying in data and auto-group files. Collate PDFs, encrypt them, identify email addresses in Excel and auto-mail to clients.

Record Sorting & Management

Sort and update data and records across different systems. Reduce the swivel chair operations comprising entering similar data across multiple systems. Group the similar content as per pre-defined business rules.

Hard-copy Data Processing

Use intelligent data capture and RPA bots to intelligently process data, validate forms and applications, identify missing information, etc., as per the scheduled frequency and pre-defined rules. Save time and operational costs in processing form based requests for registering licenses, lyrics validation and approval, writer & content registration, etc.

Content Verification

Use RPA bots to validate documents, contracts, and machine-written content, highlight spelling mistakes & errors, for accuracy and correctness.

Competitor Tracking

Track data and news across the web and all other channels including competitor websites. Generate ideas and improve customer engagement.

Content Sorting

Add metadata and short description to movie files and clippings by using RPA bots for better content storage and delivery.