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Leverage Intelligent Automation to automate processes and increase customer loyalty and retention.

Automation Use Cases for Media & Entertainment

Device Activation

Swiftly activate mobile devices by efficiently working across several systems in parallel, ensuring customer delight. Reduce processing time for device activation from days to hours by using Intelligent Automation.

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Content Creation

Automate structured news content, such as earnings reports, sports competitions, and advertising, by using Intelligent Automation along with AI algorithms. Use the paradigm for the creation of lesser structured content as well.

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Content Discovery

Make your OTT as well as archived content more searchable with relevant metadata. Auto-extract title, episode name, synopsis. With Natural Language Processing (NLP), Natural Language Generation (NLG), Image Processing, or Machine Learning, use RPA intelligently to deal with high volumes of structured and unstructured data. The amalgamation can be used to identify a higher number of relevant and specific keywords.

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Metadata Updates

Auto-update metadata specifications frequently and remain consistent with the ever-changing standards imposed to respect audience preferences. Thus maintain earning potential by using RPA bots.

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Service Requests

Expand networks and deal effectively with more demands from higher numbers of customers, who have the right to have their complaints addressed in time. Automate service requests with Intelligent Automation to deliver resolutions irrespective of working hours.

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Customer Management

Quickly upgrade the customer management system in order to identify accurately those premises that are most likely to welcome their services including broadband internet, cable TV, landline, mobile telephone, etc. Use RPA bots to proactively track the construction sites to trace exactly whom and when to make a service offer. Quickly activate media equipment. Streamline the expansion regime, which is characterized by repetitive, high volume, and rule-based processes.

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Grouping Files And Emailing To Customers

Access documents across multiple systems. Facilitate data extraction from PDF and Excel files to reduce the need for keying in data and auto-group files. by using intelligent document processing. Collate PDFs, encrypt them, identify email addresses in Excel and auto-mail to clients by using RPA.

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Record Sorting & Management

Sort and update data and records across different systems. Reduce the swivel chair operations comprising entering similar data across multiple systems. Group similar content as per pre-defined business rules into different categories.

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Hard-copy Data Processing

Use Intelligent Data Capture and RPA bots to intelligently process data, validate forms and applications, identify missing information, etc., as per the scheduled frequency and pre-defined rules. Save time and operational costs in processing form-based requests for registering licenses, lyrics validation and approval, writer & content registration, etc.

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Inventory Management and Order Processing

Automate the procurement of raw materials and components and reduce inventory-processing time. Automatically generate sales orders and invoices. Reduce stock outs and lead time and increase visibility across the supply chain. Increase tracking efficiency and customer loyalty

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Competitor Tracking

Track data and news across the web and all other channels including competitor websites with Intelligent Automation. Generate ideas and improve customer engagement.

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Content Sorting

Add metadata and short description to movie files and clippings by using RPA bots for better content storage and delivery.

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Content Verification

Use intelligent document processing and RPA for document data extraction and validation of contracts, machine-generated content, highlighting errors, etc.

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Talk to a automation expert from Datamatics about your specific challenges or queries and we will walk you through solutions that can help

Start Automating.

Find out where to begin by consulting with a Datamatics professional.