INTELLIGENT AUTOMATION USE CASES FOR CUSTOMER MANAGEMENT
Automate your processes with IDP & RPA to increase customer satisfaction rate
Automation Use Cases in Customer Management
Use intelligent document processing to assess key words from the document. Extract the data with contextual reference such that the extracted keywords form a meaningful summary.
Use intelligent document processing and RPA to extract the key words and route the email to the right department for a faster response. Measure the response cycle time of the assigned executive and improve customer satisfaction.
Extract key words from a near real-time communication dump and route the communication to the concerned department for a fast resolution. Extracting keywords improves the quality of the messaging and first time right response, which greatly influences customer satisfaction.
Intelligent Automation is a direct function of People-Process-Technology integration.
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1/5th Time required as compared to the manual process.
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Check how the HR department can use Intelligent Automation to expedite the Employee Background Verification process.
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