RPA Use Cases
Reduce handling times, increase data accuracy and improve customer service by leveraging RPA in banking processes
Extend the limit of the cash credit and overdraft facility provided to the corporates by using RPA bots. Improve the turnaround time in the credit limit extension process, hence the bank credibility, and customer engagement.
Talk To An Automation Expert →Engage RPA bots to settle the custody obligations amount shared by the exchange house from customers' accounts / settlement account based on the preference and order.
Talk To An Automation Expert →Use RPA bots to generate balance sheet, deposit, and monetary advance report for wholesale customer and auto-send it to the credit approval team.
Talk To An Automation Expert →Book the charges, such as service tax, processing fee, mortgage processing charges, and other charges, on bank products by using RPA bots.
Talk To An Automation Expert →Create and load the credit limits for the new corporate customer or existing customer for new request from the excel sheet by using bots.
Talk To An Automation Expert →Use RPA bots to shortlist the priority sector lending cases based on pre-defined criteria. Update the disbursements in the bank's core banking system.
Talk To An Automation Expert →Generate and provide the asset / portfolio valuation statements on a daily basis to the premium wealth customers by using RPA bots.
Talk To An Automation Expert →Read the standing instructions for corporate clients for NEFT/RTGS amounts. Auto-feed in the web-based application to release payment.
Talk To An Automation Expert →Process the input files (scheme code) from mutual fund application, perform data massaging, extract NAV from the core system, update the application form, and auto-trigger email on process completion.
Talk To An Automation Expert →Use multiple input files to create one output file and one summary file which contains data based on the business rules. Share different reports with the stakeholders.
Talk To An Automation Expert →Download the service request dumps from the analytics portal for wealth status updates of all customers as of a specified date of each month or any other pre-defined frequency. Download all service request attachments. Create a formal intimation communication, use RPA bots for further operations and trigger emails to customers.
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