Use Case Overview
The mortgage industry drowns in multi-page documents arriving daily in unstructured formats, each needing precise classification among 200+ categories. Traditional methods struggle under this complexity, creating bottlenecks that delay approvals and frustrate customers.
Datamatics Intelligent Automation conquers the challenge. Watch as an unattended AI-powered bot combines RPA, OCR, and NLP to read, interpret, and classify even the most complex mortgage documents with startling accuracy. The system doesn't just follow rules, it learns from every exception, continuously refining its ML models over six months of unsupervised operation to achieve human-like understanding. Each classified document flows seamlessly into a FileNet-based Document Management System, with every action meticulously logged for compliance. What once took teams weeks now happens automatically, with perfect accuracy, around the clock.
