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SALESFORCE ENGINEERING SERVICES

From streamlining projects to enhancing collaboration; we do it all on Salesforce

Precision, Collaboration, and Efficiency are the keys to driving growth for the Engineering Services Industry. Salesforce, as a leading Customer Relationship Management (CRM) platform, can provide a robust foundation to redefine your engineering services.

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Advantages

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Streamlined Project Management

Track projects and optimize resources from inception to completion, besides maintaining a real-time collaboration for diverse teams on the Salesforce platform.

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Comprehensive Customer Relationship Management

Centralize customer data on Salesforce to offer personalized customer service and interaction to build long-term customer relationships.

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Scalability and Flexibility

Salesforce constantly upgrades its features and functionalities in each release (thrice a year) to fill ever-changing business needs effortlessly and scale operations as the business grows.

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Data-Driven Insights

With advanced Generative AI features on Salesforce, businesses can get a deeper understanding of their business using real-time reporting and analytics.

Service Offerings

The Datamatics team specializes in offering a range of engineering services on Salesforce,

Salesforce Org Consolidation

Salesforce DevOps Services

Salesforce Quality and Performance Engineering

 
  • Strategic Approach to merge and unify multiple Salesforce orgs while ensuring alignment with organizational goals and objectives.
  • Efficiency Enhancement to eliminate redundancies and optimize data architecture for a more cohesive and organized structure.
  • Data Rationalization to assess and rationalize data to maintain accuracy and consistency by implementing data cleanup processes to enhance data quality.
  • Develop User Adoption Strategies to facilitate smooth user adoption during and post-consolidation via training and support to users for the new consolidated environment.
  • Evaluate and align customizations across orgs for consistency by ensuring that custom features and functionalities are seamlessly integrated.
  • Review of Security and Access Controls during the consolidation besides safeguarding sensitive data defining access controls.
  • Performance Optimization post-consolidation to identify and address performance issues.
  • Assessment and Planning: Evaluate readiness and involve key stakeholders.
  • Communication and Training: Clearly communicate changes and provide training programs.
  • Data Cleanup: Cleanse and backup data before migration.
  • Prepare Customizations: Review and update customizations for Lightning compatibility.
  • Enable Lightning Experience: Gradually enable Lightning for users and customize pages.
  • Test in a Sandbox: Conduct thorough testing and user acceptance testing.
  • Address Compatibility Issues: Check AppExchange apps and browser compatibility.
  • Optimize for Lightning Features: Leverage components and customize record pages.
  • Mobile Optimization: Configure mobile apps and provide training.
  • Deploy and Monitor: Rollout in phases, monitor adoption, and address feedback.
  • Version Control: Implement Git and define a branching strategy.
  • Continuous Integration (CI): Set up automated builds and code quality checks.
  • Automated Testing: The Dextara Team conducts unit testing, integration testing, and regression testing.
  • Code Review: Automate code reviews and establish collaborative review processes.
  • Continuous Deployment (CD): Automate deployment processes and use incremental deployments.
  • Environment Management: Develop a sandbox strategy and manage test data.
  • Configuration Management: Track metadata changes and use configuration as code.
  • Monitoring and Logging: Implement monitoring tools and logging mechanisms.
  • Collaboration and Communication: Use collaboration platforms and automated notifications.
  • Security and Compliance: Integrate security scans and ensure compliance.
  • Documentation: Document processes, configurations, and release notes.
  • Continuous Improvement: Conduct retrospectives and establish feedback loops.
  • Quality Engineering: Implement automated testing and perform regression and UAT.
  • Security Testing: Conduct penetration testing and use code scanning tools.
  • Accessibility Testing: Ensure compliance with accessibility standards.
  • Data Quality and Integrity: Implement data validation checks and test migration processes.
  • Performance Engineering: Conduct load testing, scalability testing, and code optimization.
  • Code Review and Analysis: Implement code quality checks and peer code reviews.
  • Environment Management: Develop a sandbox strategy and effective data management.
  • Monitoring and Logging: Set up real-time monitoring tools and logging mechanisms.
  • Release Management: Conduct thorough testing and establish rollback strategies.
  • Documentation: Document performance testing results and troubleshooting guides.
  • Continuous Improvement: Establish feedback loops and conduct post-implementation reviews.

Automated Fare
Collection (TruFare)

Empowering enterprises with future-proof digital & cloud solutions from leading global software providers.

824,000

invoices processed annually

70%

reduction in time needed to process invoices

85%

accuracy in automated data collection

Cloud

Empowering enterprises with future-proof digital & cloud solutions from leading global software providers.

824,000

invoices processed annually

70%

reduction in time needed to process invoices

85%

accuracy in automated data collection

 

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Frequently Asked Questions

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