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Operate to Scale: Running a High-Performance Nano GCC

Alignment | Value Metrics | Consistent Delivery | AI-Enabled Scale | Ownership | Agile Governance

 

Learn how leading organizations are using Nano Global Capability Center models to deliver strategic value, accelerate digital transformation, and operate with scale and agility.

Why This Webinar Matters

Nano GCCs are the next evolution of global operations small, specialized teams built for speed, efficiency, and outsized impact. But scaling them successfully requires the right operating model one that balances agility, governance, and consistent excellence.

This webinar breaks down the strategies and enablers that help Nano GCCs perform at enterprise-class levels.

Key Themes We’ll Cover
  • Integrated Operating Models: Align Nano GCCs with enterprise strategy and business teams
  • Metrics That Matter: Measure performance, agility, and value for lean, high-impact teams
  • Consistency at Scale: Standardize delivery without limiting innovation
  • Technology as a Multiplier: Use AI, automation, and digital platforms to enable scale
  • Culture by Design: Build ownership, accountability, and continuous learning
  • Governance for Speed: Ensure transparency, predictability, and fast decision-making
Who Should Attend

GCC & Nano GCC leaders, Operations and Transformation heads, Digital & COE leaders, Strategy, HR, and Governance professionals, and business leaders exploring Nano GCC models.

What You’ll Gain

A practical blueprint for building or scaling a Nano GCC covering operating models, metrics, technology, governance, and cultural foundations needed to drive enterprise-level impact with lean teams.

Andy-Waller--

Andy Waller
Head, Strategic Partnerships, R&A, Datamatics

Vishal Anam

Vishal Anam
Vice President & Head of CX Consulting, R&A, Datamatics

PNG-V3-1

Rene Spaans Consultant, RSP Leadership Solutions

PNG-V2

   Natalie Smith    COO, Hall & Partners

PNG-V1

 Suavek Lehmann  Senior VP, Operations, MarketCast

Register Now