How to Strike the Right Balance between Human Agents & AI Agents – Register Now!

Agentic AI isn't automation, it's augmentation. While AI delivers speed, scalability, and relentless execution, humans provide empathy, creativity, and subtle judgment. Together, they're revolutionizing the way we provide customer experiences.

But how do you get the balance right?

Join us for an engaging session where we'll discuss:

• The changing role of Agentic AI in business operations and customer support
• How to determine what tasks are most effectively performed by AI versus human agents
• Collaborative intelligence frameworks, where AI and humans co-create value in reality
• Empowering real-world examples of AI-human synergy in action
• Ethical, emotional, and operational best practices for hybrid support models

Key Outcomes:

• Cost Optimization & Savings: Reduce operating expenses by up to 40% with AI-fueled efficiency
• Higher Customer Experience: Provide seamless, hyper-personalized experiences driven by Generative + Agentic AI
• Scalable Empathy: Combine human understanding with AI accuracy to address customer requirements in real-time
• New-Gen Support Model: Enable both AI and human agents to become Super-Agents—proactive, intelligent, and empathetic service providers
  
  This is the future of customer interaction: technology extends human potential rather than supplants it.
  
  Best suited for:
  
  Customer Experience Leaders | CTOs & Digital Transformation Executives | Operations Managers | AI & Innovation Strategists

Speakers: