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Digital Transformation Trends In BFSI

Watch Vishal Jain, Risk Advisory, Deloitte India, speak about digital transformation trends in BFSI.

Digital Transformation Trends In BFSI

Vishal Jain, Partner – Risk Advisory, Deloitte India speaks about the changing face of payment and banking in the times of mobile wallets, UPI, Bhim, Google Pay, etc. He also sheds light on how technologies such as IoT can be used in branch banking ecosystems to track and monitor KPIs, in general insurance to track risk profile, and vehicle insurance to decide premium amount. However, he also exercised a word of caution for balancing out between the need for giving the best to customer, data exposure, and compliance with GDPR.