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2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software
     Analyst Report

2019 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation Software

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Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors - 2019
     Analyst Report

Everest Group PEAK Matrix For Robotic Process Automation (RPA) Technology Vendors - 2019

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TruBot Automates KYC Form Processing For A Leading Bank

Client

India's largest private sector bank

Industry 

Banking and Financial Services

Region

India

TruBot-automates-KYC-forms-processing-leading-bank

Challenges

As the bank's customers were increasing day by day, they faced a few issues while processing the KYC forms. They wanted to set up a faster and robust platform for processing those forms and  accommodate volume spikes while maintaining a very high accuracy level & customer satisfaction and reduce operational costs.

Solution

Datamatics helped the bank to redesign the forms for speeding up data capture and implemented its RPA tool, TruBot to automatically process the data, manage the entire KYC processing cycle including receipt of documents via fax, mail, courier, scanning, processing, validating, document management, archival, retrieval, and generation of MIS reports

Impacts

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50%

Reduction In Man Hours

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60%

Increase In The Productivity

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40-50%

Increase In The Cost Efficiencies Of“Run The Business”

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100%

Error Free System

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