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Analyst Report

ANALYST REPORTS

Read the latest Gartner report, How Generative AI Will Transform  Your CX Program

December 2023 

The recent Gartner report titled "How Generative AI Will Transform Your CX Program," explores the significant impact Generative AI can have on the customer experience strategy. In a recent Gartner survey, artificial inteligence (AI) is cited as the single biggest disruptor for tech marketing that respondents foresee over the next few years.

Discover how GenAI can deepen engagement, empower agents, and fuel growth with personalized CX.

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Read the Everest Group Finance and Accounting Outsourcing (FAO) PEAK Matrix Assessment 2023

October 2023 

Everest Group recently released the Finance and Accounting Outsourcing (FAO) PEAK Matrix Assessment 2023. The report provides an overview of 28 FAO service providers based on their vision & capabilities and impact on the FAO market. Datamatics has been recognized as "Major Contender" in this space.

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High-Res PEAK 2023 - Finance and Accounting Outsourcing (FAO) - Datamatics

NelsonHall NEAT Evaluation for Financial Services Cloud, SaaS, BPaaS

March 2023

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) for Financial Services Cloud, SaaS & BPaaS analyzes the performance of vendors offering cloud services, SaaS & BPaaS in the financial services sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in each of cloud services, SaaS and BPaaS.

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Analyst Report

Datamatics recognized as Strong Contenders in Quadrant SPARK Matrix: Contact Center Outsourcing Services, Q2 2023

June 2023

Quadrant-Knowledge-Solutions
Analyst Report

Datamatics recognized as Leaders in Quadrant SPARK Matrix: Intelligent Document Processing, 2022

November 2022

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Analyst Report

Gartner recognizes Datamatics in the Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation 2020

December 2020

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Analyst Report

Gartner Tool: Vendor Identification for AI and Data and Analytics Service Providers

December 2020

Analyst Report IBS Intelligence recognizes Datamatics in Robotic Process Automation
Analyst Report

IBS Intelligence recognizes Datamatics in Robotic Process Automation (RPA) in Financial Services 2019

July 2019

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