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TruBot Enhances Eligibility Verification For A Leading Healthcare Giant

Client
A highly diversified Fortune 500 healthcare company providing patient care through a network of 1.2 million healthcare professionals, across approximately 6,500 hospitals and other facilities.

Challenges
The lack of automation led to an increase in turnaround time. The documents had to be processed manually. The manual process reflected lots of errors in the data and system.

Since TAT was high, verification and facilitating of services for clients was also more time-consuming, leading to delays in policy issuance.

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Solution

Datamatics’ team implemented TruBot, their proprietary Robotic Process Automation (RPA) solution for Policy Eligibility Verification as it has distinct advantages for smooth and accurate verification processes.

TruBot provided data interpretation facilities, enabling the client’s Eligibility Verification system to auto-validate and auto-verify the data.

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Impacts
50% Reduction In Resource Cost - RPA in Healthcare Case Study

50%

Reduction In Resource Cost
100% Accuracy Achieved In Data Verification & Analysis

100%

Accuracy Achieved In Data Verification And Analysis
RPA in Healthcare Case Study - 60-90% Quick Policy Verification & Response

60-90%

Quick Verification And Response
50% Cut In The Work Load - RPA in Healthcare Case Study

50%

Cut In The Work Load

Customer’s Choice in Automation

TruBot enjoys high customer satisfaction among enterprises
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4.6/5
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4.7/5

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