Client
The client is one of the leading insurance companies that provide products like Motor, Health, Travel, Home, and Personal Accident
Challenges
The process of creating policy documents manually was a tedious process and error-prone. The workload was increasing every day due to an increase in the number of customers.
The client wanted to validate, standardize, and auto-upload the data to the client’s system before 11.30 pm for running a batch process for policy document creation.
Datamatics Robotic Process Automation (RPA) solution, TruBot ports the raw data received from multiple sources and converts it into a standard file format, perform data validation and data massaging using complex business rules to generate a common output file.
Artificial Intelligence AI algorithms were applied to read, interpret, and comprehend large amounts of multi-lingual unstructured data received from different channel partners.
Time Taken For Processing From 16-20min (Per Case)
Increase In Overall Productivity
Time Take For Processing From 6 Hrs
Increase In The Accuracy From 70%
TruBot enjoys high customer satisfaction among enterprises