IDP Use Cases in Customer Management

IDP USE CASES FOR CUSTOMER MANAGEMENT

Automate your processes with IDP and increase customer satisfaction rate

Intelligent document processing IDP Use Cases for Customer Management
Contextual Data Extraction using Intelligent document processing IDP tool Use Case

Contextual Data Extraction

Use intelligent document processing to assess key words from the document. Extract the data with contextual reference such that the extracted keywords form a meaningful summary.

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Response Management - Intelligent document processing IDP Use case

Response Management

Use intelligent document processing and RPA to extract the key words and route the email to the right department for a faster response. Measure the response cycle time of the assigned executive and improve customer satisfaction.

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Omni-channel Closed Loop Communication

Omni-channel Closed Loop Communication

Extract key words from a near real-time communication dump and route the communication to the concerned department for a fast resolution. Extracting keywords improves the quality of the messaging and first time right response, which greatly influences customer satisfaction.

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What you get:

  • List of use cases across different industries and functions that can be applied in various processes.
  • Real-life case studies on Intelligent Document Processing across different industries.
  • Customer testimonials and additional resources for IDP.

IDP Use Cases

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IDP Use Cases

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IDP Use Cases

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