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REMOTE PROCTORING SERVICES

The virtual examination center for enterprises leveraging Education Technology

 

Datamatics offers enterprise-grade remote proctoring services for online proctored exams to government bodies, OEMs, banks, and educational institutions (post-graduation, under-graduation, high schools, and secondary schools) for conducting online invigilation and eliminating violations. We provide human resources to support the proctoring process, including exam invigilation support & technical support. Our multi-lingual online proctoring services cater across time zones and are highly scalable.

We leverage partner platforms & deploy skilled proctors who deliver exceptional candidate experience with our Operational excellence framework covering quality, training, workforce management &performance management to deliver greater value & accuracy. Our scalable proctoring services backed by Super Proctors are cost-effective, quality conscious & focused on adherence to regulatory/compliance requirements. Our end goal is to deliver a superior candidate experience the way you want it with Super Proctor.

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Datamatics Remote Proctoring Services 

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Live Online Proctoring Services

Human proctors invigilate and monitor the candidate’s streaming webcam output, microphone, and computer screen during the entire course of the examination

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Recorded Proctoring Services

Human proctor sifts and analyses through the recorded webcam and microphone output and computer screen feeds for any suspicious activity

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Scheduled Remote Proctoring

Engages one of the three models of proctoring over weekly, monthly, and annual models over pre-booked calendars for institutions leveraging digital education technology

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Event-based Online Proctoring Services

Engages one of the three models of proctoring for mass-scale and high stake competitive examinations and evaluations of global private/public schools, universities, and banks leveraging digital education technology

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Highly Experienced & Trained CSRs & TSRs

Candidate Support Representatives (CSRs) and Technical Support Representatives (TSRs) providing excellent experience to candidates through their assessment journey with you

High on problem-solving, technical know-how and empathy

Support related to exam slot/date/time booking, re-booking, test center details, navigation through the specific guidelines & policies and technical issues/queries 

Datamatics Advantage

1 Million+ candidates monitored over the last 4 years

200+ Exams Invigilated

500,000+ Hours of Video Monitoring

Large pool of 2000+ Certified Proctors who are empanelled on retainership basis to manage short-term peaks at a notice of 96 hours

Capability to scale up & set up highly skilled proctors in real-time supported by a flexible and scalable infrastructure

Current team of 1000+ CSRs/TSRs providing 24x7 support across all Geographies and Time zones

Multi-lingual support for European and Asian languages

Regular stress testing of systems to handle heavy traffic during major event-examinations

Quality & Security review of existing systems to provide insights & adherence to regulatory requirements

Proctoring Analytics on candidate response patterns, latency stats and similarity indices

Market-Research

Remote Proctoring Case Study


Increased productivity for
a UK based examination institute


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FEATURED CONTENT

Case Study

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Enhanced Proctoring Support for a US-based examination institute by deploying experienced Remote Proctors, CSRs and TSRs

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Whitepaper

Improve Proctor To Candidate Ratio by 500% 

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Webinar

Proctoring 2.0 – Raise The Stake With Super Proctors

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Blog

Is it AI? Is it a Robot? No, it’s the Super Proctor!

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Whitepaper

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What is Remote Proctoring? How it has evolved?

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Frequently Asked Questions

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