Datamatics named as aLeader in the 2024 Spark Matrix: Contact Centre Outsourcing Services by Quadrant Knowledge Solutions. The assessment evaluated 26 global players across factors like customer impact, service portfolio, and market growth. Datamatics has emerged as an eminent Leader in the assessment, for its strong performance in customer impact and service excellence, with a comprehensive suite of offerings that enhance customer service, operational efficiency, and interactions.
Datamatics has been positioned as a "Major Contender" by Everest Group in its report “Finance and Accounting Outsourcing (FAO) Services PEAK Matrix® Assessment 2024”. The PEAK Matrix provides an objective, data-driven assessment of 33 FAO service and technology providers based on their overall capability and market impact across different global services markets.
Read the case study to know how Harris Teeter improves process efficiencyby leveraging Digital Business Automation to streamline workflows, reduce errors, and enhance productivity.
Discover how a leading cosmetic surgery provider in the US transforms its services with Salesforce Sales Cloud to enhance customer management, streamline operations, and drive growth.
Know how GP Automate, a healthcare automation company, is transforming healthcare with Datamatics' TruBot RPA, driving efficiency and operational excellence.
Ever wondered how to transform every customer and employee experience into something extraordinary? At Datamatics, we weavethe power of Qualtrics into a seamless experience management solution.Curious how we do it? Discover the secret to crafting unforgettable experiences that transform ordinary interactions into exceptional outcomes.
Explore how AI boosts efficiency, speeds up responses, and personalizes interactions while cutting costs. Watch this on-demand webinar to gain insights from experts on how to balance automation with a human touch and ‘humanize the digital’ for a seamless CX journey.
In this on-demand webinar, explore how AI can transform finance functions and boost efficiency. Learn about the rise of the Asset-Based Service Delivery Model in Finance and Accounting Outsourcing (FAO)
Check out the latest Gartner report on Top Strategic Technology Trends for 2025 to explore how AI can strategically benefit your organization. This report guides you in identifying trends that can accelerate your business objectives significantly.
