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WE WORK WITH YOU TO DIGITALLY TRANSFORM YOUR BUSINESS

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Reinventing Business Models With Digital Technologies

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     Whitepaper

How To Undertake Digital Transformation For Mid-Sized Enterprises

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     Case Study

TruBot Improves Transaction Processing Time For A Logistics Giant

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CUSTOMER SUPPORT

Building Stronger Customer Relationships

https://trubot.datamatics.com/hubfs/John%20Test%20Videos/customer-support.mp4

BUILDING STRONGER CUSTOMER RELATIONSHIPS

Build stronger customer relationships by providing a technology-driven, omni-channel customer service platform that uses both voice and non-voice media. Datamatics provides both inbound and outbound customer service support, which helps to handle all aspects of after-sales support including customer service, technical support, collections and tele-marketing.


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Customer Support Offerings

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Inbound, Outbound, Chat, Email

Improve customer support through an omni-channel service platform.

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Multi-Lingual Capability

Engage customers in their preferred language with native language speakers.

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Technical Support

Provide level 1 and level 2 technical support in customer preferred language- both voice and non-voice.

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Account Management

Engage and grow customer relationships with dedicated account managers

ADVANTAGES

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Improved Qualified Leads By Three Folds For A Leading Telecom Company

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Improved The Service Quality For A Fastest Growing Multi-Channel E-Retailer

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