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CUSTOMER ACQUISITION

An efficient and effective way to grow your customer base

Customer Acquisition Solution

In today’s competitive, world reaching out to potential customers with the right message, at the right time, via the right channel is extremely critical. While doing so, enterprises also need to keep a close tab on their customer acquisition costs.

Datamatics resonates with the customer-first acquisition strategy and understands the enterprise ecosystem before pitching the offering. It has helped enterprises across industries to acquire new customers, run targeted campaigns, improve verification checks, and leverage their existing user base via intelligent cross-selling and up-selling.

Datamatics’ global presence combined with associates, who can speak in native languages, including English, Spanish, Russian, French, German, Mandarin, Cantonese, Japanese, Indian Languages, and APAC Languages, enables it to reach out to the end-customers effectively. Datamatics associates are empowered with a robust training program and a unique omni-channel customer services platform that makes them some of the best team members to have onboard when it comes to customer acquisition.

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Datamatics Offerings

Pre-sales Support  - Customer Acquisition Solutions

Pre-sales Support

  • Efficiently handle enquiries and appointments as well as build intelligence on new leads
  • Support field sales through strong lead generation
Tele-Sales & Pre-Sales Support - Customer Acquisition Solutions

Lead Generation

  • Identify prospects through curated databases and develop them in to potential clients for the Sales funnel
  • Conduct follow-throughs with potential customers
Lead Generation - Customer Acquisition Solutions

Tele / Web Marketing

  • Execute digital marketing and tele campaigns as well as targeted activations through focused pitches
  • Gather confirmed registrations for mega events through tele-calling and online forms.
Cross-Sell & Up-Sell - Customer Acquisition Solutions

Cross-sell/Upsell

  • Farm the existing customer base through analytics-driven tactical offers and promotions
  • Engage existing clients through discounts and bundled offers for selling other services and products
Application Verification

Application Verification

  • Conduct on-boarding calls and diligent verification checks on different customer aspects, such as, contact point, business, and residence
Campaigns - Customer Acquisition Solutions

Campaigns

  • Improve business results and KPIs through specific campaign success metrics and lead qualification
  • Re-engage lapsed customers, and win back lost customers

Frequently Asked Questions

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